Job Description

We are seeking a proactive, highly organised Commercial Operations & Accreditation Coordinator to support our national team of State Commercial Specialists within the LMG aggregation network.

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As our specialist team drives commercial finance growth across Australia, you will be the operational backbone—streamlining accreditation workflows, assisting with planning and delivery of commercial events , and coordinating training pathways for our broker network. This role is pivotal in removing administrative friction, acting as the primary hub for lender/broker interactions, and ensuring our specialists can focus on strategic relationships and high-value broker coaching & support.

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This role is only available to candidates in Sydney, NSW.

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Key Responsibilities -

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1. Accreditation & Broker Onboarding Management

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- Lender & Aggregator Liaison: Serve as the central point of contact connecting brokers, internal LMG accreditation teams, and commercial lender panel representatives. Build strong relationships with LMG & lender accreditation teams to expedite file approvals.
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- Workflow & Process Optimisation: Actively map and refine accreditation processes to eliminate bottlenecks, cut turnaround times, and establish clear, easy-to-follow steps for brokers seeking commercial accreditations.
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- Deal Appropriateness & Routing: Evaluate initial deal parameters to determine broker capability and lender fit, guiding standard deals to appropriate lenders while escalating complex or high-value transactions directly to the relevant State Commercial Specialist.
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3. Event Management

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- Event Logistics & Coordination (National, State & Local):n n
- Support the Head of Commercial Lender Partnerships in coordination of all national commercial training events. Including assisting to manage event admin including calendar invites, attendee registrations, venue/catering bookings for face-to-face sessions, tech setups (Zoom/Teams), and lender sponsor logistics.
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- Support Commercial State Specialists with state based events, ranging from workshops and local broker catch-ups/roundtables.
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- Assist with travel bookings and arrangements for the team.
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4. General Team & Operational Admin Support

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- Team Administrative Assistance: Provide comprehensive daily admin support to the national team of State Commercial Specialists.
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- Reporting & Analytics Support: Assist in compiling weekly and monthly performance reports, accreditation volume tracking, and lender updates for internal leadership.
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- Document & Knowledge Base Management: Keep team templates, commercial resource libraries, and lender contact lists up to date.
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Skills & Qualifications -

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- Industry Experience: 2+ years preferred
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- Event & Project Management: Proven ability to coordinate online and in-person events
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- Communication & Relationship Skills: High-level written and verbal communication skills; comfortable acting as a firm, clear, and qualified liaison between brokers and lender BDMs.
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- Digital Adaptability: Fast learner with a proven ability to adopt internal platforms, CRM systems (e.g., Salesforce, MyCRM), and modern AI productivity tools to streamline workflows.
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📌 Commercial Finance Operation Officer (New South Wales)
🏢 Ray White
📍 New South Wales