We’re seeking enthusiastic Inbound Call Centre Agents to join a fast-paced contact centre in Fannie Bay.

What’s on offer:

- $34.96 per hour + super
- Immediate start
- Onsite parking
- Rotating roster: Tuesday–Saturday, 8am–9pm
- No Sundays or Mondays

About the role: You’ll handle high-volume inbound calls, assisting customers with placing bets on sports and racing. This includes providing accurate information, supporting new customers, and delivering excellent service in a fast-moving workplace. You’ll also promote responsible gambling and ensure all regulatory and company policies are followed.

What we’re looking for:

- Strong customer service experience
- Excellent communication skills (verbal & written)
- High attention to detail
- Ability to multitask in a fast-paced environment
- Solid computer skills
- Resilient, positive attitude
- Interest in sport and/or racing

Additional details:

- Full training and ongoing support provided
- Must be available for rotating shifts, including peak periods (especially Saturdays and Melbourne Cup Day)
- Background check required

These roles will fill quickly—apply now to get started.

📌 Customer Service Agent (Fannie Bay)
🏢 Citrus Group
📍 Fannie Bay