CIMET is seeking an Operations Manager - Utilities (Energy and Telco) to own the sales fulfilment lifecycle from customer consent to reconciliation, across residential and offshore delivery centres in India and the Philippines. You will manage a multi-hundred-person contact centre and direct relationships with 20+ retailers, driving quality, compliance and cost-to-serve.
Reporting to the General Manager - Operations, you will lead QA Managers, the Sales Fulfilment Manager, and offshore
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📌 Head of Energy & Telco Operations & Fulfilment (New South Wales)
🏢 CIMET
📍 New South Wales
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