Qantas Airways, Mascot Campus, is seeking an Operations Manager, Access and Inclusion to lead the Customer Specific Needs operation, coordinating complex travel arrangements and ensuring compliant, inclusive customer experiences.
Reporting to the Manager Accessibility & Customer Policies, you will develop a high-performing team, manage escalations, and drive continuous improvement across Salesforce, Genesys, and reporting tools.
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📌 Access & Inclusion Operations Lead (New South Wales)
🏢 Qantas Airways
📍 New South Wales
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