- Manage and stay on top of phone enquiries
- Handle front reception, greeting and billing patients
- Manage online bookings
- Support the Hospital in its imaging needs and foster positive relationships
- Act as the friendly and empathetic face of the site
- Enter and register bookings for patients and referrers
- Process invoices, receipts and Medicare claims
- Work within contemporary workflows at a brand-new radiology site
Requirements
- Solid customer/patient service skills
- Ability to build rapport with doctors
- Accommodating nature towards Hospital Staff
- Care for colleagues
- Efficiency
- Fast-paced multitasking skills
- Full-time availability Monday to Friday
- Ability to rotate between the Hutt Street clinic and Eastwood Private Hospital
Core Competencies
Demonstrates strong customer service and patient management skills while efficiently handling front reception tasks, including billing and booking processes. Capable of fostering positive relationships with patients, doctors, and hospital staff in a fast-paced environment.
Highest-signal resume keywords
- Customer Service Skills
- Multitasking Skills
- Patient Management
- Billing and Invoicing
- Relationship Building