About Us:

At The Big Group, we are all about the essence of true hospitality, made for the 21st century. From sourcing ingredients, training our staff, and curating the details, the great Art of Australian Hospitality is its ability to flex from formal to relaxed, ultra-contemporary to authentically multicultural, and to show everyone a good time. When it comes to our team, Fun is Fundamental!

We believe that a agile and enjoyable work environment is key to delivering exceptional service. Our team is passionate, energetic, and dedicated to creating memorable experiences for our guests while having a great time doing it!

Our Venue:

Situated in the heart of Sydney's CBD, the Building is made up of two state of the art buildings operating under one roof. Within the operation The Big Group manages all the hospitality for 8,500 employees and across multiple floors of meeting rooms, large event spaces, café outlets and an Event Centre that caters up to 1000 people. To see more check out our socials: @ILUMINA.sydney

Our architecturally stunning 3 level, tech-advanced event centre, encompasses a 550 pax seated main area, pre-function areas, lounge, meeting rooms and an art gallery.

Across the entire building, we offer a vast array of service styles and dining/menu options all produced onsite and led by our Executive Chef with a large focus on creativity, taste, local produce and nutrition.





Position Overview:We are looking for an experienced Event Supervisor to join our Operations team in the management of the event centre and leadership of the Front of House team. Main Duties:

- Lead the Front of House team with a hands-on approach through all types of event services.
- Communicate directly with clients during events to ensure everything is running smoothly and to time.
- Provide exceptional, personalised service to clients and guests.
- Continue to develop and train the Front of House team to deliver expected service standards.
- Support rostering for the event spaces, taking into consideration labour targets, event requirements and employee skill/knowledge levels.

Skills/Experience Required:

- At least 3 years experience as a leader, directing Front of House staff in a premium/fine-dining setting.
- Exceptional client management and customer service skills.
- Experience in rostering, labour management, training and development of teams.
- Preferred experience in a corporate or catering company.
- Full working rights in Australia.

How to Apply: If you are passionate about hospitality and have the skills and experience to excel in this role, we invite you to send us your resume and cover letter!

Join us in creating unforgettable experiences at The Big Group!

📌 Front of House Event Supervisor (Sydney)
🏢 The Big Group
📍 Sydney