We’re seeking experienced and empathetic professionals to deliver high-quality, person-centred support needs assessments for people living with disability.

In this role, you will gather and analyse information, interpret evidence, and prepare clear, accurate assessment reports to support informed decision-making. You’ll communicate respectfully with participants, families and support networks, using trauma-informed and culturally-safe approaches to ensure people feel heard, understood and supported.

Key Responsibilities will include:

- Conduct support needs assessments through guided conversations and information gathering.
- Analyse and synthesise participant information and external evidence to support evidence-based outcomes.
- Prepare clear, accurate and defensible written assessment reports.
- Apply policy, legislation and procedures using sound judgement and ethical practice.
- Communicate assessment processes and outcomes clearly across virtual and face-to-face settings.
- Escalate complex or high-risk matters appropriately and contribute to continuous service improvement.




- Collaborate across teams to support coordinated and inclusive participant outcomes.
- Maintain accurate records using digital systems while ensuring privacy and confidentiality.

About You

You are a compassionate and adaptable qualified with strong assessment, interviewing and stakeholder engagement skills. You can confidently manage complex information, apply sound judgement, and communicate effectively with diverse audiences.

You will demonstrate:

- Experience conducting support needs assessments or similar person-centred assessments.
- Strong analytical, report writing and decision-making capability.
- Commitment to inclusive, accessible and culturally-safe practice.
- Trauma-informed and strengths-based approaches to participant engagement.
- Ability to manage competing priorities in a fast-paced environment.
- High levels of professionalism, integrity and ethical practice.

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