Sharp and Carter are seeking a motivated Customer Service Representative to join the team of a well known manufacturing company based in Rydalmere. This role is ideal for someone with a passion for providing excellent customer service and managing service requests efficiently.

Position Type

3 month Temp initially (potential longer term opportunities available) Starting 21st September 2026

Location

Rydalmere, NSW - full time in office

Work Schedule

Monday to Friday, 8:00 AM - 4:00 PM or 9:00 AM - 5:00 PM

Key Responsibilities

- Take inbound calls, acting as the first point of contact for customers, determining if a service request is needed and entering it into the system.
- Provide after-sales service to address customer requests or issues.
- Manage administrative tasks within the service team,



ensuring smooth daily operations.
- Communicate effectively with internal stakeholders and answer emails promptly.
- Ensure a high level of customer service to meet both business and customer needs.

The Ideal Candidate

- Excellent communication skills, both verbal and written.
- Strong attention to detail and the ability to multitask in a quick-paced environment.
- Experience in a customer service call center role.
- Ability to work effectively both independently and as part of a team.
- A positive, solutions-oriented attitude and the ability to remain professional under pressure.

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