About us

We are a leading Brisbane-based manufacturer of packaged construction materials in the hardware, concrete, landscape and architectural market servicing specialist trades, distributors, designers and end users. As we continue to grow, we're looking for an enthusiastic and organised Sales Co-ordinator to join our team and play a key role in supporting our external sales function.

About the Role

Reporting to the Sales Director, the Internal Sales Co-ordinator is a pivotal support role responsible for improving the effectiveness of our external sales team and enhancing the company's reputation in the market. You'll be the internal engine room behind our sales success — responding to inbound phone, website and in person enquiries, preparing quotes and specifications, providing product advice and co-ordinating sales tools. You will also be driving lead generation and strengthening relationships with our customer base through smart use of our CRM.

Key Responsibilities

- Collaborate closely with the external sales team, marketing and operations to ensure a seamless customer experience
- In a timely manner, provide samples, marketing collateral, product advice and accurate quotes to support and improve the effectiveness of the external sales team
- Help build and protect the company's reputation through professional, responsive customer interactions
- Support the selection centre, generate and manage leads for independent, preferred and experienced contractors.
- Support and improve the effectiveness of the selection centre, including providing product guidance,



and matching preferred contractors to generated leads
- Utilise the CRM system to track leads and the sales pipeline, and drive growth
- Proactively communicate with the current customer base to identify opportunities and grow sales
- Maintain accurate and up-to-date records within the CRM to support reporting and decision-making

What We're Looking For

- Previous experience in an internal sales, sales support or customer service role (construction materials or building industry experience highly regarded)
- Excellent communication and relationship-building skills, both over the phone and in writing
- A proactive, organised approach with the ability to manage multiple leads and priorities at once
- Comfortable liaising with contractors, tradespeople and external sales representatives
- Solid attention to detail, particularly when preparing quotes and technical information
- A team player who takes pride in representing the company professionally

What's on Offer Join a well-established and respected Australia manufacturer with a national footprint. Based at Loganholme, this central location will appeal to easy travel from Brisbane, Logan, Gold Coast or the bayside.

This is a full time role with the opportunity to grow into external sales.

As a key member of the success of our sales team, product and CRM training will be provided.

How to Apply

If you're ready to implement your customer focus and organisational skills and make a daily impact, we would love to hear from you. Apply now by forwarding your resume and a brief cover letter outlining your relevant experience.

📌 Internal Sales Co-ordinator (Brisbane)
🏢 River Sands
📍 Brisbane