Part-Time | Perth Healthcare Centre | East Perth & West Perth

Perth Healthcare Centre is looking for an experienced, highly capable and motivated Medical Receptionist & Administrative Coordinator to join our team in a part-time or full time role across our East Perth and West Perth clinics.

This is not simply a front desk position.

We are looking for someone who can confidently manage a busy healthcare reception environment while also taking responsibility for additional administrative and operational tasks delegated by our management team and Clinic Director.

Our clinics are busy, fast-moving and held to a high standard. The right person will enjoy that environment.

About Perth Healthcare Centre

Perth Healthcare Centre is a multidisciplinary healthcare group operating across East Perth and West Perth, bringing together practitioners from a wide range of healthcare disciplines.

What we have built is based heavily around collaboration, community and creating an environment people genuinely want to be part of.

We don't see our clinics as simply rooms where individual practitioners happen to work under the same roof. We want our practitioners, administration team and management to know each other, communicate and work together. We actively encourage cross-referral, professional relationships and a culture where everyone contributes to the success of the clinics.

Our administration team is central to that philosophy.

They are often the first and last interaction someone has with PHC. We expect our front desk to feel warm, organised and professional. Patients should be acknowledged and looked after, practitioners should feel supported, and the clinics themselves should always feel cared for.

We also believe a good workplace works both ways.

Our management team is approachable, involved and supportive. We encourage ideas, recognise good work and want people to enjoy coming to work. In return, we expect our team to take pride in what they do, contribute to the environment around them and maintain the standards we have worked hard to establish.

The Role

Your responsibilities will include

- Managing a busy healthcare reception and providing a high standard of patient service

- Answering and managing phone, email and patient enquiries

- Booking and coordinating appointments across multiple practitioners and disciplines

- Processing payments, Medicare, DVA, insurance and other healthcare administration

- Managing referrals, correspondence and patient documentation

- Supporting practitioners with day-to-day administrative requirements





- Completing additional administrative and operational tasks for the General Manager and Clinic Director

- Following up delegated tasks promptly and taking ownership of them through to completion

- Assisting with the organisation and day-to-day operation of both clinics

- Identifying issues and dealing with them proactively rather than waiting to be asked

- Working closely with our Assistant Manager and broader administration team

What We Expect

We want to be clear about the environment you are applying to join.

This role suits someone who has a strong work ethic, positive judgement, initiative and a genuine go-getter attitude.

You will regularly be given multiple priorities and will need to organise yourself, follow instructions accurately and get things done without requiring constant supervision or follow-up.

We expect our administration team to:

- Be reliable, punctual and ready to work

- Maintain a professional and welcoming front desk

- Work efficiently even when the clinic is busy

- Take instruction well and act on it promptly

- Communicate clearly and professionally

- Take responsibility for mistakes and correct them

- Notice what needs doing and take initiative

- Complete tasks rather than leaving them for somebody else

- Support each other and contribute to the clinic as a whole

- Maintain consistent standards regardless of who is supervising

We don't expect perfection. We do expect effort, accountability, consistency and a willingness to learn.

In return, you will have managers who are approachable, supportive and happy to invest time in someone who genuinely wants to contribute and develop.

About You

Ideally, you will have:

- Previous medical, healthcare or allied health reception experience

- Strong general administration experience

- Excellent organisation and time-management skills

- Confidence working in a busy, fast-paced environment with competing priorities

- Strong written and verbal communication

- Good computer skills and the ability to learn systems quickly
- The maturity to use initiative and good judgement
- The ability to receive feedback constructively and implement it




- A professional but warm approach with patients and practitioners

Experience with Cliniko or similar practice-management software will be highly regarded.

Most importantly, we are looking for someone who takes pride in doing their job properly.

Hours

This is a part-time position with the following core roster:

- Tuesday: 10:00am – 6:00pm

- Wednesday: 7:40am – 4:00pm

- Thursday: 10:00am – 6:00pm

- Friday: 10:00am – 6:00pm

There is a strong likelihood that this role will increase to include Mondays in the near future, so applicants with flexibility to accommodate this will be highly regarded The position will work across our East Perth and West Perth clinics, so flexibility between locations is required.

Why Join PHC?

This is an opportunity to become an important part of a growing multidisciplinary healthcare organisation.

For the right person, this won't be a role where you simply sit behind a reception desk and process appointments. You will be trusted with responsibility, exposed to the operational side of the clinics and given opportunities to develop as your capability grows.

We also recognise that capable, driven people want more from a role than simply a pay cheque. The right person will be well remunerated for the value they bring and will have access to ongoing leadership, management and professional development with our Clinic Director and management team.

Over your first 12 months, we want to understand where you want to grow and actively support that development. This may include leadership and management coaching, external training, courses and professional development opportunities where appropriate.

We are looking for someone who wants to build their capability and take on greater responsibility over time, and we are prepared to invest in the right person who demonstrates that same commitment to PHC.

Our management style is supportive but accountable. If you're doing well, you'll know it. If something needs improving, we'll tell you and help you improve it.

We believe that creates a much better workplace than allowing problems or frustrations to quietly build.

If you enjoy being busy, like responsibility and get satisfaction from walking away at the end of a shift knowing you've actually achieved something, we'd like to hear from you.

To apply, please submit your resume together with a short cover letter telling us why you believe you would suit this role.

Shortlisted applicants will meet with members of our management team and Clinic Director as part of the interview process.

📌 Medical Receptionist & Administrative Coordinator (East Perth)
🏢 Perth Healthcare
📍 East Perth