AXYN Solutions is a dedicated migration agency based in the Perth CBD.

We specialise in employer-sponsored visas and have extensive experience with standard sponsorship and labour agreements (DAMA, Industry and Company Specific).

We offer a comprehensive suite of timely, transparent solutions tailored to Australian businesses across diverse sectors, including hospitality, construction, manufacturing, IT and healthcare services.

Our approach integrates open communication and clear strategies to ensure full compliance and streamline the visa acquisition process.

We value long-term relationships and are committed to supporting our clients with all their migration requirements, enabling them to concentrate on their day-to-day operations.

Our services extend throughout Australia, catering to an expanding clientele ranging from small and medium-sized enterprises to large national corporations.

We pride ourselves on delivering high-quality services and are looking to expand our team with a Migration Case Manager/ Migration Coordinator, who shares our commitment to excellence and ethical practices.

The Role

This is not simply an administrative role.

We are looking for someone who can take ownership of the day-to-day management and progression of migration matters.

You will be responsible for keeping files moving: ensuring information is collected, documents are complete, inconsistencies are identified, deadlines are monitored, applications are prepared and clients are followed up.

You will work within established processes and under the supervision of Registered Migration Agents, who remain responsible for migration advice, strategy and final review.

Key Responsibilities

You will

- Manage the day-to-day progression of migration matters from engagement through to lodgement and decision
- Review information and documents provided by clients for completeness and consistency
- Identify missing documents, discrepancies and potential issues before files reach final review
- Prepare and maintain clear document checklists




- Draft applications for review
- Prepare supporting documentation and draft correspondence
- Follow up proactively with clients, employers and third parties
- Monitor deadlines and ensure matters progress within required timeframes
- Maintain accurate and up-to-date case records, notes and tasks
- Prepare complete matters for final review by the Registered Migration Agent
- Identify potential problems early and propose practical solutions
- Follow established systems, checklists and procedures
- Help improve our processes when you identify a better way of doing something.

About You We are looking for someone who is highly organised, proactive, reliable and exceptionally detail-oriented.

You should have

- At least 3 years' experience in migration case management, legal administration or a comparable role
- Excellent written and verbal English
- Excellent attention to detail
- Strong organisational and time-management skills
- The ability to manage multiple files and competing deadlines
- Strong problem-solving skills
- The ability to work independently without requiring constant supervision
- Excellent computer skills and confidence learning new technology
- Strong knowledge of Microsoft 365, including Word, Excel, Outlook, Teams and SharePoint
- French language skills are an advantage but are not essential.

How You Work Matters We are particularly interested in how you think and work, not simply what appears on your CV.

You are likely to thrive at AXYN if you:

- Take ownership of your files
- Do not wait to be reminded about deadlines or follow-ups




- Check an re-check your own work carefully before asking someone else to review it
- Look for the answer before escalating a question
- Know when something genuinely requires escalation
- Raise problems early rather than waiting until they become urgent
- Come with solutions, not only problems
- Enjoy structured systems, checklists and organised workflows
- Are comfortable using technology and AI-assisted tools
- Communicate clearly and professionally
- Value accountability and high standards;
- Are looking for a long-term role where you can grow with the business

What We Offer

- Monday-to-Friday schedule
- Small and supportive team
- Transparent systems and processes
- Training and professional development
- Exposure to employer-sponsored and complex migration matters
- Increasing autonomy as your knowledge and skills develop

Application Process We are deliberately looking for the right person rather than simply filling a position quickly.

To apply, please provide:

- Your resume; and
- A maximum one-page response explaining:
- Why you believe you would be an excellent Migration Case Manager for AXYN Solutions
- An example of a role where you took ownership of a process or caseload, and
- How you ensure important tasks and deadlines do not fall through the cracks.

Shortlisted Candidates Shortlisted candidates will be invited to complete a paid practical case-management exercise.

The exercise is not designed to test your knowledge of migration law.

Instead, we want to understand how you:

- Review information
- Identify missing or inconsistent documents
- Prioritise tasks
- Manage deadlines
- Communicate with clients
- Identify matters requiring escalation, and
- Organise a file for final professional review.

Only shortlisted applicants will be contacted. We look forward to hearing from you. Pay: $70,000.00 – $80,000.00 per year

Experience

- Legal case management: 3 years (Preferred)

Language:
- French (Preferred)

Work Location: In person

📌 Migration case manager (Perth)
🏢 AXYN Solutions
📍 Perth