Park Ranger - Operational Lead

Help lead a safer, more welcoming and liveable city

Key points:

- Lead a dedicated operational team committed to a safe city
- Permanent full-time opportunity | 9-day fortnight
- Make a meaningful difference across Logan's parks and public spaces

Salary from: Stream A Level 6.1 ($122k) superannuation

Location: Logan Central, QLD, 4114

Logan City Council is seeking an experienced and community-focused Park Ranger Operational Lead to deliver community awareness, engagement and local law enforcement programs that support the safe and appropriate use of Council's parks and public spaces.

This is an important frontline leadership role within Council's City Safety and Liveability Branch. You will lead and support a team of Park Rangers, develop operational work programs and coordinate responses to complex issues affecting parks and public spaces. The role regularly works with internal Council teams, Queensland Police, government agencies, community organisations, Councillors and other stakeholders.

About the role:

A key focus of this position is coordinating Council's engagement and operational response to unlawful camping and homelessness in parks space. The role requires a balanced, respectful and considered approach that recognises individual circumstances while responding appropriately to community safety, amenity and local law concerns.

The successful applicant will have regular exposure to people experiencing homelessness and other vulnerable community members, sometimes in complex or challenging circumstances. You will guide officers to engage professionally and respectfully, coordinate with relevant support services and government agencies, assess safety and operational risks, and ensure any regulatory response is lawful, proportionate and consistent with Council policy.

You will also:

- Provide leadership, supervision, mentoring and support to a team of Park Rangers.
- Develop and coordinate proactive patrols, operational activities and community education programs.
- Build effective partnerships to address issues including homelessness, public nuisance, vandalism, graffiti, and local law breaches in parks.
- Investigate alleged breaches of legislation and local laws and, where appropriate, undertake enforcement action.
- Provide specialist advice to management, Councillors and internal and external stakeholders.
- Manage escalated customer matters through mediation, negotiation, sound judgement and practical problem-solving.
- Promote the appropriate use, protection and management of Council parks.
- Support continuous improvement, risk management, workplace health and safety, quality assurance and responsible budget management.

About you:

You will be an experienced and compassionate leader who is comfortable operating in a visible frontline setting. You will understand that achieving sustainable outcomes requires more than enforcement alone and will be capable of balancing community expectations, public safety, individual rights and legislative responsibilities.

To succeed in this role, you will bring:

- Extensive regulatory or law enforcement experience, including investigations, conflict resolution, interviewing, negotiation, evidence preparation and interpretation of legislation.
- Demonstrated experience leading and developing a team in a regulatory or law enforcement environment.




- Strong judgement and the ability to make fair, evidence-based and defensible decisions.
- The ability to engage respectfully with people experiencing homelessness and other vulnerable individuals.
- A sound understanding of staff physical and psychosocial safety and wellbeing when coordinating complex frontline activities.
- Highly developed stakeholder engagement and relationship-management skills.
- Strong written communication skills, including the preparation of reports, procedures and operational work programs.
- Experience identifying and implementing service and process improvements.
- Experience preparing and monitoring operational budgets.

This position may also participate in an established 10/4 roster to support operational continuity, provide leave coverage and/or undertake scheduled surveillance activities.

To be considered for and employed in this position, applicants must satisfactorily complete the following pre-employment screening checks, as applicable:

- Work Rights
- Satisfactory references
- Functional Capacity Evaluation
- Possession of a current "C" class driver's licence (R class is highly regarded)
- Risk Prediction Index
- Vaccinations: Hepatitis A, Hepatitis B, Tetanus
- Eligible for appointment as an authorised person under relevant legislation
- Certificate IV in Government Investigations and a Certificate IV in Statutory Compliance will be highly regarded.

To be employed in this position applicants must undergo additional employment-related background check/s (other than past employment reference checking) and be assessed as suitable to be able to ethically perform the inherent requirements of this position. This will include:
- National Police History Check

This is an opportunity to lead a dedicated operational team and make a meaningful difference across Logan's parks and public spaces. You will help shape a response that is safe, coordinated and community focused, while supporting officers to manage challenging situations with professionalism, consistency and respect.

If you are a confident operational leader who can bring together engagement, support pathways, safety, education and proportionate enforcement, we encourage you to apply.

What to include in your application

Please provide a current resume and a brief statement outlining your relevant leadership and regulatory experience relevant to the advertised role, including an example of how you have balanced the needs and rights of vulnerable individuals with broader community safety or amenity expectations.

Why choose Logan City Council?

At Logan City Council, we're not just running a city - we're shaping its future. We're a contemporary local government with a clear sense of purpose, focused on delivering exceptional service and value for money for our community.

Here, your ideas are valued, your growth is supported, and your work contributes to something bigger. When you join us, you'll feel connected to your purpose, your team and the people of Logan.





We believe that when our people thrive, our city thrives. That's why we've built a workplace culture that champions collaboration, growth and wellbeing. Here's what you can look forward to:

- Salary from: Level 6 starts at $122,985 superannuation.
- Leave that helps you recharge - use your annual leave when it suits you and enjoy the added benefit of extra Christmas leave to make the most of the holiday season.
- Work-life balance that rewards you - our full-time employees work 76 hours over nine days, providing a regular day off every fortnight, adding up to 22 extra days each year to recharge, pursue passions, or do more of what you love.
- Flexibility that supports your success - we support work-life balance with hybrid flexible working arrangements designed to help you thrive.
- Wellbeing that works for you - stay active and healthy with discounted memberships at Logan Leisure Centres, access to the Fitness Passport program, and a corporate discount with BUPA.
- Perks that go further - make the most of your income with salary packaging options, including novated leasing.
- Development to support your future - grow your skills and advance your career with access to ongoing learning and development opportunities tailored to support your professional journey.
- Support when it matters - our Employee Assistance Program provides free, confidential counselling to help you navigate life's challenges and support your wellbeing.
- Connect and belong - be part of our active social club and enjoy opportunities to build relationships and connect with colleagues across the organisation.

Who we are and the community we serve The City of Logan is young, diverse, and growing rapid - and we are growing with it. Home to more than 400,000 residents from over 230 cultures, it is a place where community spirit thrives and every voice matters.

As one of the largest and most diverse councils in Queensland, we are home to big picture thinkers, community focused leaders and dedicated professionals who care deeply about the community we serve. From delivering essential services and building new infrastructure to supporting local businesses and creating inclusive spaces, we are here to make life better for everyone who calls Logan home.

As a Council employee, you will be part of that mission - helping shape the future of a city where people, places and opportunities can thrive.

Interested?

Please press the "Apply" button and follow the prompts by closing date of Friday 18 September 2026.

For more information, email Jackie Heal via ****@logan.qld.gov.au.

Important notes:

- All documents are to be uploaded in PDF format & submitted online.
- An automated confirmation email will be sent once your application has been submitted. Please note that this email serves as your acknowledgement of receipt, and no further communication will be provided.
- Unsolicited applications will not be accepted.
- Applications will be retained for up to 12 months for future consideration.
- If you require assistance or an adjustment throughout the recruitment process, please contact *@logan.qld.gov.au
- Council reserves the right to close or withdraw vacancies before the advertised closing date, or extend the closing date, without prior notice.
- Please click the link for more information about Logan City Council's Application process - Logan City Council

📌 Park Ranger - Operational Lead (Logan Central)
🏢 Logan City Council
📍 Logan Central