IMMEDIATE - Senior Service Delivery Manager - 12 months - AUD 150-200 per hour - Federal Project

- Senior Service Delivery Manager

- Initial contract duration : 12 Months

- Experience level - Lead - EL2 equivalent

- Location of work - Sydney

- Maximum hours : 40 hours per week

- Security clearance : NV1 or Baseline

- Daily Rate : AUD 150 - 200 including super

Primary Skills

- Lead a product team, technical delivery management and be the agile scrum master for the Case Management, Customer Relationship Management (Case and CRM), Customer Services Pega solutions.

- Continually working towards improving the agile approach

- Organising planning on system delivery, showcase and rollout in accordance with agile methodology.





- Organising delivery team resources with relevant Line Managers to meet delivery goals.

- Ensuring project work is delivered within the budget through regular monitoring and reporting.

- Establish and transition to a BAU team for the on-going support of the solution operations e.g. managing technology issue escalations.

- Promoting an engaging, knowledge-sharing, transparent culture that is aligned with APS values and APS code of conduct.

- Encouraging team members to share and document information to remove agency risks of having single-points of failure.

Please APPLY to [email protected]

📌 Pega Service Delivery Manager (Sydney)
🏢 TRS - Public Sector
📍 Sydney