- Lead a team responsible for reviewing lending decisions and assessing compliance with lending guidelines and standards
- Identify trends, policy breaches or process gaps through structured quality reviews, and recommend practical improvements
- Own and maintain credit risk policy, underwriting guidelines and product policy end-to-end
- Run the periodic policy review cycle, keeping documentation current and audit-ready
- Investigate and quantify the impact of policy changes, using data to support findings before recommending or implementing updates
- Resolve underwriting queries and feed practical learnings back into policy and guideline updates
- Partner with product and Credit teams on recent policy as products evolve
- Track relevant regulatory and responsible-lending developments and translate them into policy updates
- Act as a key point of contact for internal and external audit on quality and policy governance
- Coach and develop team members, fostering a culture of continuous improvement