Mercure Perth on Hay is seeking a Front Office Manager to lead the front desk team, delivering peak moments for guests while maintaining operational excellence in a bustling Perth CBD hotel. The role reports to the General Manager and requires solid guest-service focus, mature leadership, and a willingness to extend responsibilities beyond the traditional FOM duties.
You will oversee guest satisfaction, team development, and performance reporting, with shifts across a 7-day roster including
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📌 Front Office Manager: Lead Guest Moments & Team Growth (Western Australia)
🏢 MERCURE
📍 Western Australia
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