Job Description

We're looking for passionate Casual Team Leaders to join our team at Yo-Chi Surry Hills.

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At Yo-Chi, we're all about creating more positive energy in the world. From epic frozen yogurt creations to genuine guest experiences, every shift is an chance to make people smile.

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As a Team Leader, you'll lead the team through busy shifts, set the standard on the floor and help create the fun, welcoming environment that Yo-Chi is known for. If you love leading from the front, thrive in a fast-paced environment and enjoy bringing out the best in people, we'd love to meet you.

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What you'll be doing:

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- Leading the team through busy shifts with confidence, positivity and great energy.
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- Creating memorable guest experiences by delivering genuine, friendly service.
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- Coaching and supporting team members while leading by example.
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- Opening and closing the venue, including cash handling and daily administrative tasks.
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- Keeping the venue clean, safe and running smoothly.
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- Ensuring every Yo-Chi served looks just as good as it tastes.
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- Managing stock, receiving deliveries and helping keep everything organised behind the scenes.
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- Maintaining our food safety,



hygiene and operational standards every day.
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What we're looking for:

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- Previous leadership experience in hospitality, retail or customer service.
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- Someone who naturally motivates and brings positive energy to a team.
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- Strong communication and organisational skills.
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- Confidence making decisions and solving problems during a shift.
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- Availability to work a rotating roster, including evenings, weekends and public holidays.
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- A genuine passion for people, teamwork and creating great experiences.
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Why you'll love Yo-Chi:

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- Free Yo-Chi every shift.
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- Real opportunities to grow your leadership career as we continue expanding across Australia and beyond.
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- A fun, supportive team that genuinely enjoys coming to work.
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- Team events, celebrations and plenty of good vibes.
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- A business that cares about its people, community and the planet.
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If you're ready to be part of a vibrant, friendly team at one of the most exciting Yo-Chi locations.

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Please note, only shortlisted candidates will be contacted.

📌 Team Leader (New South Wales)
🏢 Yo Chi
📍 New South Wales