Oriental Merchant is a leading wholesaler and distributor of authentic Asian Groceries globally. We have strong presence in Australia, New Zealand, Canada, United Kingdom and Holland, and our footprints continue to grow. Together with our strategic partners and suppliers, we aim to putting our brands in every consumer’s hand as well as in their hearts and minds, and our products always reach them at the right place and at a right time.

We have an exciting opportunity for an Assistant to join our Quality Assurance team in Mulgrave, VIC!

What you will be doing

- Track and monitor the suppliers on updating of the online technical product information database and reporting of the data into the database.
- Coordination and checking of QA documentation such as specifications, manufacturing process, allergen management control, etc., to food service customers and overseas market.
- Quality checks on frozen /shelf-reliable groceries etc., testing and weight checks for seafood, non-seafood products and shelf-stable products.
- Conduct and manage sensory evaluation on existing, new, competitor products as well as handling customer complaint testing, which includes buying of products and/or ingredients, preparing sampling, designing questionnaires (as when required), compile data, analyse and reporting of evaluation.
- Keep record of incoming and new products from suppliers and conduct labelling checks to ensure compliance.
- Assist in the product labelling to ensure they comply with ANZ food regulations.




- Involve in the product development work and assist in key projects on product packaging development in support of business objective.
- Execute the Australian Packaging Convent project. etc., Collect APC packaging questionnaires from old/new suppliers and compile data for annual reporting.
- Assist in the product demonstrations and presentation to the retailers, food service, and institution as and when required.

What we are looking for

- Full Australian working rights and MUST live in Australia.
- Current Australian driver's Licence.
- Tertiary qualifications in Food science, Technology or Nutrition.
- Excellent verbal and written communication skills in English is a must and Chinese (Mandarin or Cantonese) is advantageous.
- Attention to detail and have an analytical approach to problem solving.
- Experience in using Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
- Organised manner and work comfortably within a team.
- Passion for food.

Why join Oriental Merchant?

- Join an expanding global company and gain extensive exposure to the FMCG industry
- Opportunities for growth and progression
- Supportive work environment
- Generous company discounts

If this job ad sounds like you, then please click 'APPLY NOW'

Please submit your CV and Cover Letter by clicking the APPLY NOW button.

Thank you for your interest and application, we regret that only short-listed candidates will be contacted.

If you would like further information, please reach out to [email protected]

Please note that we do not accept applications via email, all applications must be processed via the links above.

📌 Quality Assurance Assistant (Mulgrave)
🏢 Oriental Merchant AU
📍 Mulgrave