Take ownership of a role that actually matters and make it your own.

Massons Healthcare is a trusted name in Australian healthcare, supplying wholesale and retail products that make a real difference to people's lives. As we grow, we need an organised, hands-on operator to run the engine room of our customer orders and warehouse operations, and to lead a small team while doing it.

This isn't a role where you'll be lost in a big corporate structure. You'll work closely with our Director/CFO, have real influence over how things get done, and see the direct impact of your work every single day.

Your day-to-day

Customer Service: Be the friendly, capable voice our customers rely on: answering calls, managing clinic bookings, sorting warranty and product returns, and keeping everyone in the loop on order ETAs.

Orders & Systems: Run the show across MYOB Acumatica: processing payments, creating orders and invoices, managing wholesale, CFAB and retail stock, and keeping supplier relationships (local and overseas) humming.

Warehouse & Dispatch: Get hands-on with packing, freight bookings (Jet Courier, Northline, StarTrack, DHL, UPS),



and dispatch coordination. Full training provided on the walkie stacker if you haven't used one before.

Leadership: Guide and support our customer order and admin team, setting the standard for how things get done.

About you

● A natural knack for staying on top of competing priorities under pressure

● Sharp communication skills and rock-solid attention to detail

● Confidence leading people, and just as comfortable rolling up your sleeves

● MYOB Acumatica (or similar) experience is a big plus

● A genuine drive to improve processes, not just maintain them

What's in it for you

● A wide-ranging role where no two days look the same

● Real autonomy and a direct line to leadership, your ideas will be heard

● A supportive, close-knit team based in Knoxfield with easy parking

● The chance to shape and grow into this role as the business grows

What to learn More about Massons Healthcare

- Visit: www.massonshealthcare.com.au

📌 Customer Orders and Warehouse Manager (Knoxfield)
🏢 Massons Healthcare
📍 Knoxfield