Are you a passionate IT Support qualified who enjoys solving technical issues, helping end users, and taking ownership of your work?

We're partnering with a well-established organisation seeking an IT Support Officer to become the local face of IT support. This is a hands-on role offering autonomy, variety, and the chance to make a genuine impact while working closely with a broader IT team.

If you're someone who enjoys being on the frontline of technology support and thrives in a quick-paced setting, we'd love to hear from you.

What You Will Be Doing
Provide support across hardware, software, Microsoft 365, printing, mobile devices, and connectivity issues.
Act as the first point of contact for incidents, service requests, and user enquiries.
Troubleshoot and resolve desktop, laptop, and peripheral-related issues.
Support device provisioning, deployment, and onboarding activities.
Maintain asset registers, device inventories, and stock levels.
Assist with endpoint management and user access administration.




Work closely with a remote IT team to ensure a high level of service delivery across the business.
Escalate complex issues when required and follow through to resolution.

About You
2+ years' experience in an IT Support, Service Desk, Desktop Support, or similar role.
Strong troubleshooting skills across Windows and Microsoft 365 environments.
Experience supporting end users in a corporate environment.
Familiarity with device deployment, onboarding, and endpoint management.
Exposure to technologies such as:
Microsoft Intune
Windows Autopilot
SharePoint Online
OneDrive
Microsoft Teams
Excellent communication and customer service skills.
Well organised, proactive, and comfortable working independently.
A genuine passion for technology and helping users.

If you're looking for your next IT support opportunity and want to join an organisation where you can make a real impact, apply now!

📌 Support Officer Melbourne
🏢 Tech & Data People
📍 Melbourne