You'll start in a hands-on senior technical role, working across service, diagnostics, repairs and technical troubleshooting. As the department grows, you'll have the prospect to take on more responsibility, help develop technicians, improve the way the department operates and progress towards leading the Service Department.
Key responsibilities
HVAC service, diagnostics, fault finding and repairs
Troubleshooting difficult refrigeration and electrical faults
Split, multi-split and ducted reverse-cycle systems
VRV/VRF diagnostics where required
Warranty and post-installation troubleshooting
Commissioning and technical support
Supporting technicians and apprentices on difficult jobs
Communicating directly with customers and explaining solutions clearly
Maintaining qualified Simpro job notes, photos and documentation
Mentoring and developing technicians
About you
Strong HVAC service and fault-finding experience
Strong refrigeration and electrical diagnostic skills
Experience with split, multi-split and ducted reverse-cycle systems
VRV/VRF experience highly regarded
Relevant Australian trade licences and qualifications
Current Australian driver's licence
Strong communication skills
Confidence dealing directly with customers
Pride in your workmanship
Good organisation and job documentation habits
Advantages
Reliable full-time employment
Company Vehicle
Performance Bonus
Phone
Quality residential and commercial HVAC work
Variety beyond repetitive service calls
Support from an established Installation, Sales and Administration Team
Genuine input into how the Service Department is built
Opportunity to mentor and eventually lead technicians
Clear pathway into Service Management
About us
Rapid Cold Air Conditioning is an established Melbourne heating and cooling company specialising in quality residential and commercial HVAC. We work across split systems, multi-splits, ducted reverse-cycle, VRV/VRF and customised HVAC installations. We believe valuable HVAC work is about more than getting the system running. Technical standards, workmanship, communication and customer experience matter to us. We're building the next stage of our Service Department and want the right person to build it with us.
📌 Hvac Service Technician / Service Manager Pathway Wantirna South
🏢 Rapid Cold Air Conditioning
📍 Wantirna South
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