We’re looking for an experienced Medical Receptionist to join our team 4 days per week |Tuesday-Friday | No weekends

This is a busy, quick-paced and varied role where no two days are quite the same. You’ll be working closely with three Surgeons, a Fellow and a Registrar within their surgical practice, providing essential administrative and reception support across the day. Our practice has many moving parts, and the successful person will need to be able to learn quickly, stay organised, multitask and confidently manage competing priorities.

You’ll be an important part of our day-to-day practice operations, working across reception, patient bookings, referrals, administration and billing.

Your responsibilities will include:
Referrals — reading, processing and entering referrals
Appointments — booking, confirming and rescheduling patients
Reception — greeting patients and providing a warm, professional experience
Telephone — answering calls and assisting with patient enquiries
Theatre & operations —booking procedures and providing patients with intructions, entering theatre lists and operation reports
Records — scanning, filing and maintaining accurate records
Billing — end-of-day billing and reconciliation




Payments — cash handling and EFTPOS
Administration — general medical administration and practice support
Practice upkeep — some light cleaning and general duties

Medical reception or medical administration experience is essential.

We’re looking for someone who is:
Highly organised with excellent attention to detail
Confident using computers and able to learn current systems quickly
Comfortable working in a busy, fast-paced environment
Able to multitask and prioritise competing demands
Calm and confident when working under pressure
Self-motivated and able to use initiative
A robust communicator with excellent people skills
Friendly, approachable and professional
Confident working independently as well as part of a team
Adaptable and willing to jump in wherever needed
A confident and professional telephone communicator

Job Types: Part-time, Permanent

Pay: $30.00 per hour

Experience:
Medical receptionist: 1 year (Required)

Licence/Certification:
Driver Licence (Required)

Work Authorisation:
Australia (Required)

Location:
Tugun QLD 4224 (Preferred)

Work Location: In person

📌 Medical Receptionist Tugun
🏢 Coast colorectal
📍 Tugun