Trilogy Care Pty Ltd in Brisbane seeks a Senior Collections Lead to manage a portfolio of high-value and sensitive accounts with empathy while ensuring compliant collections practices. You will coach junior staff, drive sustainable payment plans, and deliver explicit reporting in a regulated health care context.
The role emphasizes handling hardship with sensitivity, process improvement, and leveraging AI-enabled tools to support decision making within the health care regulatory framework.
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📌 Senior Collections Lead Empathy, Compliance & Ai Brisbane City
🏢 Trilogy Care
📍 Brisbane
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