About the role

As CSK expands, we are seeking a service coordinator to join our growing service team. As the Service Coordinator you will play a crucial role in ensuring the smooth operation of the maintenance, service, and repair of specialised medical-grade refrigeration equipment.

Key responsibilities
Scheduling our refrigeration mechanics for service and repairs work
Reviewing reports and forwarding them to our customers in a timely manner
Preparing quotations for service and repair work
Invoicing
Develop and maintain robust working relationships with external stakeholders and clients
Take ownership of responsibilities and actively contribute to achieving business performance goals, meeting delivery timeframes, and ensuring customer satisfaction

About you
Robust customer service skills, with excellent written and verbal communication




Proven experience in a customer service and/or administrative role
Strong organizational and multi-tasking skills
Proficient computer literacy, including proficiency in Outlook, Excel, and electronic job management systems like simPRO or similar
Ability to work effectively independently and within a team
A friendly customer focused attitude
Reliable, punctual and hardworking

Benefits
A friendly and supportive office workplace
Team building days
Ongoing training and development
Early finish each Friday

About us CSK Group is a leading Australian manufacturer, supplying and servicing medical and scientific equipment.

📌 Service Coordinator Wacol
🏢 CSK Group
📍 Wacol