Receptionist/Customer Service (Gold Coast)

Receptionist/Customer Service (Gold Coast)

10 Sep
|
VM Group Pty
|
Gold Coast

10 Sep

VM Group Pty

Gold Coast

VMA Promotional Products are looking for a Receptionist/Customer Service Consultant to help in the day-to-day operation of our business.
You will be taking & making calls and talking to clients and helping them in their selection of products, talking to distributors and organising orders & shipments etc.
While age is not important, your attitude is, so we are looking for a hard-working individual in this fast-paced setting with a 'can do' attitude to grow with us.This is a permanent part-time role (min. of 5-6 hrs per day) with a growing company.RequirementsDemonstrate a willingness to call existing clients on a daily basis
to secure new ordersProactive and effectively manage client orders and follow-upsEnsure all leads are entered into the CRM, effectively ensuring detailed
notes are logged along with the phone callsSet reminders and follow-ups as requiredSchedule and track orders, manage freight and delivery and keep the
client fully informedProvide Face to Face & Phone support in a courteous &
professional mannerProvide effective and timely follow up of all client queries to




ensure all customer needs are met &/or exceededMaintain professional internal and external relationships that meet
company core valuesProactively establish and maintain effective working team
relationships with all departmentsYou do not need a university degree - just common senseIMPORTANT : You must be 100% fluent in English & LIVE IN AUSTRALIA ON THE GOLD COAST (or moving here soon).
This is NOT A REMOTE JOB!
BenefitsThe Culture: We are a privately owned company with an in-ground culture to 'Under Promise & Over Deliver'.
We strive to excel in everything we do and this way we get our best referrals from our happy clients.
You may also enjoy our team lunches & other activities as our staff are our biggest asset.The Opportunity: This is an opportunity to work with a professional well-established company with a wide range of existing clients plus expand into larger contracts as we grow.
APPLY HERE:

📌 Receptionist/Customer Service (Gold Coast)
🏢 VM Group Pty
📍 Gold Coast

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