Company DescriptionEvery minute of every day, Smiths Detection's threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.
Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place.
Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.Our expertise spans 21 global offices, seven manufacturing sites and five R&D; centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.
This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.Job DescriptionSmiths Detection is seeking an experienced Field Service Engineer (L2) to join our Sydney Airport team.
This is a hands-on role suited to an experienced technician or engineer who enjoys troubleshooting complex equipment, solving technical challenges, and working directly with customers in a highly operational setting.As part of our field service team, you will be responsible for maintaining, repairing, servicing, and installing advanced X-ray and trace detection systems that support critical aviation and security operations.
Working as part of a 24/7 rotating roster, you will play a key role in maximising equipment uptime, ensuring service excellence, and delivering a high standard of customer support.This role requires a strong mechanical, electrical, and electronics fault-finding capability, a proactive approach to learning and knowledge sharing, and the ability to work both independently and collaboratively within a close-knit team.Key ResponsibilitiesTroubleshoot, service,



maintain and repair X-ray and trace detection equipmentComplete preventative maintenance activities in accordance with service contracts and maintenance schedulesRespond to equipment faults and corrective maintenance requirements within agreed service levels and KPIsDiagnose mechanical, electrical, and electronic faults using multimeters, laptops, software diagnostics, and testing equipmentTest equipment components and circuits to identify root causes of failuresReplace belts, rollers, motors, X-ray generators, and other mechanical or electronic componentsInspect, clean, vacuum, de-grease, repair, and replace internal machine componentsInstall and commission new equipment at customer sites alongside internal teams, subcontractors, and customer stakeholdersComplete service reports, maintenance records, and field service documentation accurately and in a timely mannerManage spare parts consumption and inventory transactions within internal systemsParticipate in technical, safety, compliance, and product training programsSupport customers, vendors, subcontractors, and internal stakeholders through effective communication and problem-solvingEnsure tools and test equipment are maintained, calibrated, and fit for purposeAnalyse field service trends and provide recommendations for equipment and process improvementsContribute to continuous improvement initiatives and operational excellence projectsProvide guidance, training, and support to junior technicians and new team membersPromote and lead safe work practices while maintaining a strong safety cultureParticipate in regular team meetings, safety briefings, and operational reviewsQualificationsYou will bring:Certificate III Trade Qualification or Degree in Mechanical, Electrical, Electronics, Mechatronics, IT, or a related disciplineMinimum 3+ years' experience in a field service, maintenance, engineering,



or technical support roleStrong troubleshooting and fault-finding skills across mechanical, electrical, and electronic systemsExperience working with industrial equipment, automation systems, security technology, conveyors, machinery, or similar equipmentAbility to interpret technical information and diagnose equipment issues methodicallyStrong communication and customer service skillsBasic proficiency with Microsoft Office applicationsA current unrestricted or provisional driver's licenceAbility to obtain and maintain relevant security clearances and industry licencesFlexibility to work across a 24/7 rotating shift rosterAdditional InformationJoin us and we'll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally.
You'll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing.
You'll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.Join us and work for a world-leader, with the benefits and training to reward your dedication and skills.
Be part of a team where we are making the world a safer place.We believe that different perspectives and backgrounds are what make a company flourish.
All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics.
We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.At no time during the hiring process will Smiths Detection, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing.
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📌 Field Service Engineer (Sydney)
🏢 Smiths Group
📍 Sydney