Calling all Front of House Legends At Grill'd, we're more than just burgers, we're in the business of creating WOW moments that guests remember.
We're on the lookout for Front of House champions across our Surfers Paradise restaurant who live for delivering WOW service, bringing the energy, and turning every visit into something special.No hospo experience?
No problem.
If you've worked in retail or customer service and know how to genuinely look after people you'll thrive here.Why You'll Love It HereOwn the Guest Experience – Be the face of the restaurant and create standout, memorable moments every shiftSerious Perks – Free burgers on shift + sweet team discountsLevel Up Fast – Build your skills and grow your career with structured trainingGood Energy Only – Fast-paced, fun, team-first cultureMake It Matter – Be part of a brand that backs community + sustainabilityWin Together – Rewards and incentives when your team smashes itWhat You'll Be OwningThis is all about the guest.
You're creating the kind of experience that keeps people coming back and bringing their mates with them.Delivering next-level, memorable guest experiencesOwning the floor, till and service flow with confidenceBringing energy, warmth,



and personality to every interactionJumping in to support the team and keep service hummingWhat We're Looking ForYou genuinely love people and creating great experiencesBackground in retail, customer service or any people first role (hospo not required)You thrive in rapid-paced environments and keep your cool under pressureYou're a team player who brings the energy and lifts othersYou've got that natural spark, positive & proactiveThe Must-HavesFlexibility across shifts but Availability on Friday nights + across the weekend (this is when we shine)Full working rights in AustraliaWhat's Next?
If you're ready to create moments that matter and be the reason someone comes back, hit apply.
Shortlisted legends will be invited to interview.As part of the process, you'll complete a quick online assessment – it's a combo of fun, game-based tasks and a few video questions.
It takes about 20 minutes and needs to be done within 48 hours of applying.
Once you're done, you'll even get a personalised insight report (think of it as a snapshot of your strengths and how you like to work).
Shortlisted candidates will be contacted for an interview.
At Grill'd, we embrace and value diversity of culture, sexual orientation and gender identity.
We promote a workplace that actively seeks to include and welcome unique contributions of all people.Eligibility: Applicants must have the right to work in Australia and be 16 years old.
#LI-DNI

📌 Guest Experience Ambassador (Gold Coast)
🏢 Grill'D
📍 Gold Coast