Job DescriptionOverviewAudika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect and communicate with the world around them.
Worldwide the group employs ****** staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.In Australia, Audika has over 200 clinics who provide hearing services to our valued clients.
We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.The RoleNetwork Expansion Specialist (NES) plays a critical role in managing newly acquired and greenfield clinics across Audika Australia.
You will be responsible for all aspects of the retail expansion lifecycle — from pre-opening through to transition into business-as-usual operations.
Success in this role requires strong hands-on coaching capability, operational execution, performance ownership, and the ability to build high-performing clinical teams.
You will embed best-practice ways of working and drive early-stage commercial outcomes.Key responsibilitiesClinic Ownership & Ramp-Up — Lead clinic performance from day one, ensuring smooth setup and rapid commercial traction.Coaching & Capability Building — Develop clinicians and front-of-house teams through structured coaching and on-the-ground support.Operational Execution & Project Management — Oversee pre-opening tasks, workflows, and operational readiness across multiple sites.Performance Management & Monitoring — Track KPIs, analyse data, and implement actions to drive early-stage performance.Marketing, Community & Local Area Growth — Activate local marketing initiatives and build community presence to accelerate clinic growth.You will be successful in this role if you have2+ years' experience in multi-site leadership, area management, or a similar roleProven ability to drive performance in retail, healthcare,



or other customer-focused environmentsStrong capability in coaching and developing teams to deliver commercial resultsExperience executing operational and sales plans across multiple locationsExperience supporting new site openings or acquisitions (highly desirable)Strong understanding of sales drivers, clinic operations, and customer journey managementConfidence using data and reporting to inform performance improvementAbility to operate effectively in ambiguous, fast-changing environments with high autonomyDemonstrated ability to manage multiple priorities and stakeholdersWillingness to travel nationally with significant in-clinic presence (approximately *****% travel)What's in it for youPermanent full-time roleA competitive remuneration packageProfessional development'MyRewards' program – discounts to more than 400 retailers and services across AustraliaOnline Wellbeing centre – activities, workouts, meditations, nutritional and financial adviceEmployee Assistance ProgramNovated leasingBirthday and Christmas giftsQualificationsTertiary qualification in business, health, or a related field (desirable)Audiology or Audiometry qualifications (desirable)Valid Australian driver's licenceOur Recruitment ProcessOur recruitment process is designed to help you get to know us - and for us to learn more about you.
It includes three key steps:Application Review – Our Talent Acquisition team carefully reviews each application against the role criteria personally.Online Interview with our Talent Acquisition Partner – an initial conversation to discuss your experience, career goals, and what you're looking for in your next role.Interview with the Hiring Manager – an prospect to meet in person, explore the role in more detail.Interview with one of the Senior LeadersWe aim to make the process as engaging and transparent as possible.
We provide timely updates during the recruitment process and encourage you to reach out to the Talent Acquisition partner for any updates or questions, successful or not.
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📌 Network Expansion Specialist (Sydney)
🏢 Audika
📍 Sydney