About UsThe Salvation Army is a Christian movement and one of Australia's largest and most‐loved charities.
We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.Community Housing Support WorkerAlice Springs, NT | Full Time | SCHADS Level 4Number Of Positions Available1Why this role mattersThe Todd Street program provides more than housing.
It offers safety, stability and a chance for people to rebuild their lives with dignity.
Many residents are navigating trauma, homelessness, cultural disconnection and complex challenges.
Your presence helps create a place where people feel respected, supported and welcomed without judgement.This role is an opportunity to walk alongside residents at a time when they are working hard to regain stability.
Every conversation, every welfare check and every moment of support contribute to someone feeling seen, valued and encouraged.
If you find purpose in helping people, feel safe, connected and confident in their future, this work will speak to you.About The RoleAs a Community Housing Support Worker, you will support residents living in transitional housing while ensuring the property remains safe, well maintained and welcoming.
You will build positive relationships with residents, help them settle in, respond to day-to-day needs and ensure tenancy requirements are met in a respectful and supportive way.Your work will include tenancy management, welfare checks, resident engagement,



safety monitoring and coordination with contractors.
You will also contribute to a calm and respectful environment by responding to maintenance issues, supporting new intakes and ensuring records are kept up to date.This is a full time, permanent role based in Alice Springs, with salary and conditions aligned to SCHADS Level 4.How You Will Make An ImpactEstablish warm and professional relationships with residentsProvide welcoming and responsive inductions for new tenantsSupport residents through regular communication, welfare checks and respectful engagementManage tenancy requirements including inspections, rent ledgers, leases and maintenanceRespond to urgent matters including non-rental payment, safety concerns and immediate needsMaintain accurate tenant records and update data in line with TSA standardsCoordinate grounds keeping and maintenance with contractors and the Caretaker or CleanerPrepare properties for new intakes and complete final inspectionsReport incidents and risks in accordance with TSA policies and proceduresContribute to a safe,



calm and culturally respectful environment for all residentsWhat You Will BringExperience working in a similar tenancy or community housing roleConfidence engaging with people who may not have English as a first languageStrong communication skills and the ability to build positive relationshipsSound computer literacy in common applicationsDiploma in Community Services or relevant experience at an equivalent levelReliability, integrity and alignment with TSA valuesAn NT Working with Children CheckA current NT Driver's LicenceWhat We Offer$***** – $***** hourly plus superannuation based on experience level and qualifications, exclusive of penalties, allowances and NFP salary packagingSCHADS Level 4 with Above Award conditions (up to 10%)Remote Area Housing Benefit up to $31,800 tax freeEntertainment Benefit up to $2,650 tax freeRelocation assistance up to $5,000 for eligible applicantsGenerous paid parental leave with 12 weeks primary and 2 weeks secondaryPurchased Leave Scheme up to 8 weeksFive days paid leave each year to experience other TSA programsFlexible working arrangementsAccess to the Employee Assistance Program and wellbeing supportsOngoing training and developmentA career where your work genuinely changes lives in the NTThe Salvation Army is an Equal Chance EmployerThe Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.
All child facing roles will require the successful completion of a Working with Children Check.
Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.We value Integrity, Compassion, Respect, Diversity, and Collaboration.
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📌 Community Housing Support Worker (Alice Springs)
🏢 The Salvation Army Australia
📍 Alice Springs