DescriptionWhite Fox is a globally recognised fashion brand loved by babes and celebs worldwide.Established in **** and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.We are looking for a Customer Service Casuals (short term) to assist our Customer Service team during our peak sale period.
Located at our Rosebery office, this role is perfect for anyone who thrives in a fast-paced environment and wants to kickstart their career in the fashion industry.
About the RoleThis role will run from mid October through to end of January.
Minimum 3 days a week availability required - Monday and Thursday essentialShifts will be between 7am and 5pm, Monday to Friday.Main Responsibilities Communicating with customers & ensuring customer satisfaction on emails & live-chatHandle customer queries professionally,



provide knowledgeable solutions and follow up as requiredEnsuring customer profiles & communication is documentedWorking with the returns team on processing returns & faulty replacementsProvide backup and support to other Customer Service team members as/when requestedRequirementsPrevious customer service experience (either online or in-store)Strong organisational skills, ability to multi-task & show initiativeExperience in a fast paced working environmentExcellent communication skillsExcellent attention to detailStrong grammar skillsComprehensive computer skills with an iMACBenefitsStunning new office located in Rosebery with in office parking availableFlexibility with working daysFull access to White Fox Wellness, including on-site pilates, newly equipped gym, and saunaUnlimited access to the in-house coffee bar and kitchen stocked with a selection of treatsRegular team events and internal celebrations

📌 Customer Service Casual (Short Term) (Sydney)
🏢 White Fox Boutique
📍 Sydney