10 Sep
|
Sweet Carolina Travels
|
Melbourne
10 Sep
Sweet Carolina Travels
Melbourne
Position Description
Job DescriptionWe are looking for a motivated and detail oriented individual to join our remote team.
In this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences.Key ResponsibilitiesProvide support via email, chat, and phoneAssist with updates, changes and general client inquiries.Share helpful information related to upcoming plans and arrangements.Follow up with clients prior to departure to ensure they feel preparedResolve concerns while maintaining a positive experienceKeep accurate records of client interactionsIdeal CandidateStrong communication and people skillsCustomer service experience is a plusOrganized and dependableComfortable working remotely and managing tasks independentlyInterest in travel, hospitality, or client experience preferred.
Type: Full time
Pay: $45,****** to $55,****** per YEAR
📌 Remote Client Support Representative (Melbourne)
🏢 Sweet Carolina Travels
📍 Melbourne