Job Responsibilities:
Processes inbound complaint system fulfillmentUses a knowledge database and follows standard operating procedures (SOP) to respond to various requestsNavigates multiple computer systems and applicationsDocuments each contact in a databasePerforms other duties as assigned
Qualifications:
High School diploma or GED and at least 3 years of qualified experience ORAssociates Degree and at least 1 year of professional experience ORBachelors DegreeMust have an active Public Trust Security clearance.Attention to detail with a high level of data entry accuracyAbility to follow documented guidelines and procedures, including strict adherence to privacy guidelines when accessing secure systemsEfficient typing (40 WPM) and computer skills including experience with outlook, MS Word and ExcelMust possess excellent time management skills and dependability to meet daily quotas and required goals or deadlinesAble to work an 8 hours shift between the hours of operation 8am 8pm Monday through Friday based on business needs

📌 Data Entry Operator (Remote) (Newcastle)
🏢 Remote Career
📍 Newcastle