Company DescriptionAjithKRG Technologies, Inc.,ajith(at)krgtech.com***** Avenue Stanford, Suite #243, Valencia, CA *****Direct : ************ Ext : 310Job DescriptionJob Title: Network SupportLocation: Redmond WADuration: Full TimeJob Description:· 3 + years' Network Engineer experience in supporting production setting including customer facing or customer support roles.
· Having Azure domain experiences is a big asset.
· Soft SkillsLeadership - handle technically challenging and politically sensitive customer situationsStrong communications skills – Excellent spoken and written English communication skills Effective,



polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidenceThe successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicableDemonstrable troubleshooting skillsCross-team collaboration· Networking SkillsExperience with networking concepts including Load balancer, Routing, Switching, Security Experience and familiarity with networking tools (ping, tracert, wire shark, etc.)Understanding geo-redundancy, CDN and VPN technologies (site to site, point to site preferred, leased line)Experience and understanding of the OSI model and related conceptsAdditional InformationAll your information will be kept confidential according to EEO guidelines.

📌 Network Support (Western Australia)
🏢 krg technology
📍 Western Australia