Company DescriptionWe're looking for two Phone Sales Officers to join our team at our Cranbourne branch.
JAS Oceania is a National Wholesaler of Automotive Rotating Electrical, Air-Conditioning, Accessories and Lighting products, servicing the Auto Electrical sector.This is a customer‐focused role where you'll be the first point of contact for phone‐based sales enquiries, supporting customers and account managers with parts advice, order processing, and exceptional service.If you enjoy customer interaction, thrive in a busy environment, and like being part of a close‐knit team — this could be a great fit.Job DescriptionAbout the RoleAs a Phone Sales Officer, you'll play a key role in supporting branch sales through phone‐based customer service and order processing.
You'll work closely with the wider branch team, assisting customers with parts enquiries while also supporting general storeperson duties as required.This role suits someone with a background in parts, automotive, mechanical or electrical products — or someone keen to build experience in the industry.QualificationsKey ResponsibilitiesDeliver outstanding customer service and support branch phone‐based salesRespond to inbound calls from customers and account managers to support sales outcomesProcess invoices, credits and orders accuratelyAssist with stock management, including shelving, pallet racking and stock countsSupport general branch and warehouse operations as requiredAdditional InformationAbout YouStrong communication skills with a genuine customer service focusReliable, adaptable and able to work as part of a driven,



diverse teamHigh attention to detail and robust organisational skillsPrevious experience as a Parts Interpreter or exposure to automotive, mechanical or electrical parts is highly regardedWillingness to support all areas of the business when requiredWhy join Bapcor?
At Bapcor, we focus on what matters most for our customers, team members and the communities we serve.
We go the extra mile to get the job done and always live our values.In joining our team, you can access:Diverse career opportunities within the Bapcor GroupDiscounts across Bapcor products and services, including our Retail and Trade brandsIndustry leading policies to support your work/ life balance (gender neutral parental leave, purchase leave, volunteer leave etc...)Paid birthday leaveWellbeing supportNovated leasing and moreAbout BapcorBapcor Limited is Australasia's leading provider of automotive aftermarket parts, accessories, equipment and services and is an ASX‐listed organisation.Our business spans Trade, Retail & Service, and Wholesale operations, with brands including Burson Auto Parts, Autobarn, Autopro, Midas, Opposite Lock, JAS Oceania, Baxters, Roadsafe and many more.At Bapcor, our values guide everything we do:We give a damnWe are in it togetherWe get it doneWe do the right thingAdditional InformationWe pride ourselves on our inclusive work environment, and encourage applications from people of all ages, cultures, gender identity, abilities and backgrounds, providing a recruitment experience that's fair, free from bias and accessible.
If you need to inquire about reasonable accommodation for the application process, please email (email protected)If you're keen to join a stable, respected business and be part of a supportive team, we'd love to hear from you.
Please apply via the link to the JAS Recruitment Team.

📌 Phone Sales Officer (Melbourne)
🏢 Bapcor
📍 Melbourne