Company DescriptionOTR Group is the franchisee of this Restaurant.
To be considered for this role - please directly through the Franchisee's career page.
Job DescriptionWe're looking for an enthusiastic and detail-oriented Assistant Manager to join our team in Old Noarlunga, Australia.
In this pivotal role, you'll support the Store Manager in delivering exceptional customer experiences while driving operational excellence and team performance.
You'll be instrumental in creating a positive, inclusive work environment where every team member feels valued and motivated to succeed.
This is an excellent opportunity to develop your management skill set, take on greater responsibility, and advance your career in a agile, fast-paced setting.Lead, mentor, and support a diverse team of staff members, fostering a collaborative and inclusive workplace cultureAssist in scheduling staff shifts, ensuring adequate coverage and optimal workforce planningOversee daily store operations, including opening and closing procedures, inventory management, and cash handlingMaintain accurate financial records and reconcile cash registers, demonstrating analytical attention to detailDeliver outstanding customer service and resolve customer concerns with empathy and professionalismMonitor sales performance and implement strategies to achieve store targets and goalsTrain and onboard recent team members, ensuring they understand company policies and proceduresManage inventory levels, conduct stock counts, and coordinate with suppliers to maintain optimal stock availabilityEnsure compliance with health, safety,



and company policies throughout all store operationsAnalyze performance metrics and provide transparent feedback to team members during performance reviewsSupport promotional activities and merchandising initiatives to enhance the customer experienceCommunicate effectively with the Store Manager and other departments to ensure seamless operationsDemonstrate resilience and decisiveness when addressing operational challenges and unexpected situationsQualifications**Required Qualifications:**High school diploma or equivalentMinimum 2-3 years of supervisory or team lead experience in retail, hospitality, or service managementProven ability to manage and motivate diverse teams in a fast-paced environmentStrong customer service orientation with excellent interpersonal and communication skillsProficiency with Point of Sale (POS) systems and basic computer literacySolid understanding of inventory management and stock control proceduresDemonstrated time management and organizational abilitiesAbility to work flexible hours, including evenings, weekends, and holidays as requiredValid driver's license (preferred)**Preferred Qualifications:**Retail management certification or equivalent professional qualificationFirst Aid and CPR certificationExperience with inventory management software or systemsKnowledge of sales performance optimization techniquesBackground in staff training and developmentExperience in a multi-site retail or hospitality environment**Essential Skills:**Leadership and team managementProblem-solving and decision-makingFinancial acumen and cash handlingAnalytical and detail-oriented mindsetAdaptability and resilience in dynamic environmentsInclusive and collaborative approach to workplace culture

📌 Assistant Manager Old Noarlunga (Adelaide)
🏢 Guzman Y Gomez
📍 Adelaide