10 Sep
|
Australian Venue
|
Sydney
10 Sep
Australian Venue
Sydney
Australian Venue Co. is one of Australia's leading hospitality groups, operating an extensive portfolio of iconic pubs, bars, restaurants, and event spaces across Australia.We are currently looking for a passionate, organised, and customer-focused Function Coordinator to join our Sydney Head Office team.The RoleReporting to the Senior Function Manager (NSW) and National Sales Manager, this role is responsible for coordinating all functions and events to support revenue growth, maximise profitability, and deliver exceptional customer experiences across AVC venues.You will act as the key point of contact for clients after a booking has been confirmed, managing all event details from coordination through to handover with venue operations teams.This role is ideal for someone who thrives in a fast-paced environment, loves hospitality and events, and enjoys building strong relationships with both clients and venue teams.Key ResponsibilitiesCoordinate corporate and social functions across AVC venuesManage client communication via phone, email, and in personPrepare BEOs, event run sheets, invoices, and function documentationMaintain strong client relationships throughout the coordination processLiaise closely with venue teams to ensure seamless event deliveryEnsure all event details are communicated accurately and on timeManage deposits, payments, and outstanding invoices in line with company proceduresConduct function site visits and attend meet & greets for key eventsUpsell function packages, promotions,
and venue offerings to maximise spend per headSupport continuous improvement by identifying opportunities to improve systems and processesMaintain accurate records and communication within booking systems including iVvyWe're looking for someone who:Has experience in hospitality, events, functions, or customer serviceIs highly organised with strong time management and multitasking skillsHas exceptional written and verbal communication skillsDelivers outstanding customer service and builds strong relationships easilyThrives in a team-oriented and fast-paced environmentHas excellent attention to detail and problem-solving abilitiesIs proactive, adaptable, and solutions-focusedCan work autonomously while also contributing positively to a team cultureHas strong computer skills including Microsoft Word, Excel, and OutlookHas experience using event booking or reservation systems (preferred)What We OfferOpportunity to work with one of Australia's leading hospitality groupsCareer progression and career development opportunitiesExposure to a wide variety of premium venues and eventsA supportive and energetic Head Office environmentStaff discounts across AVC venuesCentral Sydney CBD office locationA dynamic role where no two days are the sameIf you're passionate about hospitality and events and want to be part of a fast-growing team that delivers unforgettable experiences, we'd love to hear from you.Australian Venue Co. is an equal opportunity employer and values diversity in the workplace.
📌 Function Coordinator (Sydney)
🏢 Australian Venue
📍 Sydney