Role : Field Service SupportLocation : Palm Beach, LFYears of experience : 5 to 7 years
Requirement Onsite support
ResponsibilitiesServe as primary IT Point of Contact for expedited support and participate in Rapid Response Team triage and Daily Performance MeetingsAssist network support and infrastructure teams with troubleshooting and projectsSupport Client SPOC with Reliability Calls for high priority tickets P1 P2 investigation and resolutionAid local hardware support team with printers and shop floor peripheralsCoordinate application support incidents in the manufacturing plantAct as a SPOC for BUIT Business Team Local support and external vendorsResolve connection issues with weighing scales including MOXA replacements and network componentsCollaborate with MLL Workstation engineering WESS team to resolve OS and workstation build issuesTest network connectivity changes including wireless and patchingCoordinate client application installations and ensure proper functioningLiaise with equipment vendors for repair and maintenanceProvide initial troubleshooting for application issues and coordinate escalate to resolutionSupport IQOQ testing and technical change control activities
Qualifications SkillsMinimum 5 years of experience in Site IT support and incident managementProficient in ITIL process and Service Asset ManagementGxP knowledge strongly desiredKnowledgeable in network infrastructureAbility to work independently and provide off hours supportStrong multitasking and coordination skills
Preferred additional SkillsPharma manufacturing experience with IT Infra knowledgeMES knowledge is an added advantageCross Team Dept CoordinationFamiliarity with general Project Management principlesKnowledge of multiple Operating Systems DBsMandatory Skills : Shopfloor Field SupportActual compensation within the range will be dependent upon the individual's skills,



experience, performance and internal equity.
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"):
Benefits and Perks:
Comprehensive Medical Plan Covering Medical, Dental, Vision
Short Term and Long-Term Disability Coverage
401(k) Plan with Company match
Life Insurance
Vacation Time, Sick Leave, Paid Holidays
Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations.
Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training.
Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of
this posting.
LTIMindtree is an equal prospect employer that is committed to diversity in the workplace.
Our
employment decisions are made without regard to race, color, creed, religion, sex (including
pregnancy, childbirth or related medical conditions), gender identity or expression, national origin,
ancestry, age, family-care status, veteran status, marital status, civil union status, domestic
partnership status, military service, handicap or disability or history of handicap or disability, genetic
information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation
or preference, or any other characteristic protected by applicable federal, state, or local law, except
where such considerations are bona fide occupational qualifications permitted by law.

📌 Specialist - Industrial Iot (Gold Coast)
🏢 LTM
📍 Gold Coast