IT Skills and Experience
Desired Experience:Computer OS/Peripherals troubleshootingHandling Different PC Operating Systems ( Windows 7/8 and 10)Performing Hardware Software Installation ( understanding of deployment tools like SCCM)Basic knowledge of SOE and group policiesPrinter supportGood knowledge of MS Office tools installation & troubleshootingExcellent customer service and people skillsField experience supporting a variety of technologies and servicesAdvanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systemsAbility to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
Personal Attributes:
Excellent End-user computing skills.Positive knowledge of Infrastructure support.Strong analytical and problem-solving capabilitiesWell organized and extremely detail-orientedStrong customer service ethic and great communication skills,



both oral and writtenPassionate about delivering quality no matter what you are doingCan work both independently and in a collaborative team-oriented environmentA self-starter, motivated to push the limits and think outside of the boxFondness for solutions that are simple, elegant, and effectiveAbility to work with and maintain confidential information
In-depth knowledge of:
Windows OS (e.g. XP, Vista, Windows 7, 10)Microsoft Office applicationsPC Laptop hardwarePC Laptop peripherals, including printersMobile devices
Basic knowledge of:
Active DirectoryExchangeApple OSSCCM
IT Qualifications
At least two of the following:
PC Laptop OEM Maintenance CertificationCompTIA A+ CertificationMicrosoft Certified IT Professional (MCITP) certification in the desktop areaMicrosoft Office Specialist (MOS) Certification
Experience in a similar role
1 year of relevant experience.Freshers and IT Students are also Welcome.

📌 Desktop Support (Launceston)
🏢 Axiom Technologies Group
📍 Launceston