Job DescriptionWe are seeking an experienced and strategic Regional Area Manager to lead operations across our Rockhampton City territory and surrounding regions in Australia.
This is a permanent position offering the chance to drive business growth, manage multi-site operations, and lead a high-performing team.
The successful candidate will be responsible for overseeing all aspects of regional performance, ensuring operational excellence, and delivering sustainable business results.
• Oversee all operational and commercial activities across the assigned regional territory, ensuring alignment with organisational objectives and strategic priorities • Develop and implement regional business strategies to drive revenue growth, market penetration, and competitive advantage.
Key ResponsibilitiesOperational Excellence — Ensure every restaurant meets brand standards for food quality, speed, cleanliness, and guest experience.Multi‐Site Leadership — Lead, coach, and develop Senior Operations Coaches and Restaurant Managers across the region.Commercial Performance — Drive sales, labour efficiency, COGS control, and profitability; analyse performance data and implement improvement plans.People Development — Build capability, hold teams accountable, and create succession pipelines.Compliance & Safety — Ensure WHS, Food Safety, RSA, Awards/EAs, and visa compliance across all sites.Customer Experience — Champion guest satisfaction, resolve escalations, and maintain brand reputation.Strategic Execution — Translate state strategy into consistent operational execution across QLD.Stakeholder Management — Collaborate with state leadership, franchisee, general manager, suppliers,



and cross-functional teams.Travel & Field Presence — Regular intrastate travel to Bundaberg, Rockhampton, Gladstone, Hervey Bay, Maryborough, and Brisbane.
Core CompetenciesLeadership & Coaching — Ability to inspire, develop, and hold teams accountable.Commercial Acumen — Strong understanding of P&L;, labour models, inventory, and cost control.Communication — Clear, consistent communication across all levels.Problem Solving — Ability to diagnose operational issues and implement solutions.Tech Literacy — Comfortable with systems such as Workday, Tanda, Crunchtime, and Microsoft Office.Qualifications**Required Skills & Experience:** • Minimum 3 years' experience in a regional or area management role within a corporate environment • Proven track record of managing P&L; responsibility and delivering financial results • Strong people management and team leadership capabilities • Demonstrated experience in strategic planning and business developmentExcellent communication and interpersonal skills with the ability to influence at all levels • Strong analytical and problem-solving abilities with sound decision-making skills • Experience with performance management, KPI tracking, and data analysis • Proficiency in Microsoft Office applications and business management systems • Ability to travel within the regional territory as required**Desirable Skills & Experience:** • Experience within a specific industry sector relevant to the role • Knowledge of the Australian market and regional business dynamics • Familiarity with CRM software or advanced business management platforms • Background in sales, operations, or business development • Experience managing geographically dispersed teams or multiple locations

📌 Regional Area Manager (Rockhampton)
🏢 Guzman Y Gomez
📍 Rockhampton