Job Description:DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.
People are the heart of our business.
We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues.
We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent.
We use the power of technology to deliver technology services that move the world.
DXC.comWe are looking for an experienced Client Success Manager to join the team in Melbourne/Geelong.Client Success Managers (CSMs) are responsible for delivering revenue growth in 1 or more client accounts.For their client, they are the key representative the delivery organisation and are responsible for coordinating all activities and personnel within their account(s).
CSMs are core to the development and delivery of strategic objectives and financial goals.QualificationsAdvanced degree in Computer Science, Engineering, Business, or related field, or equivalent senior experience8+ years in technology service delivery and leadership rolesExperience with government clients preferredITIL Foundations certification preferredOutstanding executive communication skillsKey CompetenciesStrategic planning and executionLeading large, diverse teamsFinancial management (P&L;,



cost optimisation)Complex problem-solving across functionsExecutive client engagement and escalation managementCore ResponsibilitiesServe as the executive Single Point of Contact for all account deliveryMobilise and align delivery teams to meet client objectives and contractual commitmentsLead resolution of critical incidents and high-risk projectsOversee performance against SLAs, financial targets, and client satisfactionDrive continuous improvement and strategic growth for the accountPrepare and deliver executive presentations for key governance forumsSuccess MetricsContractual and financial performanceTeam effectivenessClient executive satisfactionProactive issue resolutionHow to apply & our commitment to you in returnIf you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.
At DXC Technology, we believe solid connections and community are key to our success.
Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
We're committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company.
These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process.
DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
More information on employment scams is available here.

📌 Client Success Manager (Melbourne)
🏢 Dxc Technology
📍 Melbourne