Join the Leadership Team at One of Mackay's Favourite VenuesThe Metropolitan Hotel is a well-loved hospitality destination in Mackay and part of the Australian Venue Co. network.
We're on the lookout for a reliable, hands-on Duty Manager to join our leadership team and help drive excellent guest experiences across the venue.This is a fantastic opportunity for a hospitality leader who enjoys variety, thrives on the floor, and wants to build a long-term career with a growing venue group.What's on OfferCompetitive salary packageCareer progression opportunities across Australian Venue Co. venuesStaff discounts across food and beverageSupportive, energetic team cultureOngoing training and leadership developmentKey ResponsibilitiesOversee day-to-day floor operationsLead, support and motivate the team during your shiftEnsure high standards of guest service,



presentation and complianceManage guest feedback and resolve issues professionallySupport cash handling, reporting and venue security proceduresEnsure RSA and other compliance obligations are met at all timesWork closely with the Venue Manager and broader leadership teamWhat We're Looking ForPrevious experience in a Duty Manager or supervisory hospitality roleCurrent RSAStrong leadership and communication skillsAbility to stay calm and solutions-focused during busy periodsFlexibility to work a rotating roster including weekends and nightsA proactive, hands-on approach and genuine passion for hospitalityIf you're ready for your next step in hospitality leadership, we'd love to hear from you.Apply now and join the team at the Metropolitan Hotel, Mackay.

📌 Duty Manager | Metropolitan Hotel, Mackay (North Mackay)
🏢 Australian Venue
📍 North Mackay