Job DescriptionAs a Trident Security Officer, you'll be responsible for maintaining a visible security presence, responding to incidents, and ensuring the safety of everyone on site.
This is a fast-paced retail environment where solid communication, sound judgement, and a proactive approach are essential.Key ResponsibilitiesDeliver exceptional customer service and front-line supportMaintain a strong and professional security presence throughout the centreIdentify and respond proactively to potential safety and security risksRespond to medical, security, and emergency incidents in line with site proceduresComplete accurate incident reports and daily documentationApply conflict resolution and de-escalation techniques effectivelyLiaise professionally with retailers, centre management, and emergency servicesAbout the CandidateCurrent QLD Security Licence with Crowd Control functionValid First Aid and CPR certificatesExcellent written and verbal communication skillsA customer-first attitude and professional presentationAvailability to work a rotating 24/7 rosterPrevious experience in retail or other regulated environments is desirable
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📌 Townsville Security Officer - Casual
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📍 Townsville