Rewarding long term career for a committed, performance driven professionalCity location with close proximity to public transportCollaborative and supportive cultureThe OrganisationAdelaide Venue Management (AVM) is South Australia's leading provider of venue management services.
It is responsible for operating three of Adelaide's most iconic venues: Adelaide Convention Centre, Adelaide Entertainment Centre, and Coopers Stadium, in addition to functions and events at The Drive.The RoleWe are seeking an experienced ICT professional to lead a small team and provide support for the Corporation in all aspects of ICT.Reporting to the IT Manager, the IT Technical Services Lead is a technical expert that is a mentor, and a facilitator, helping the IT team navigate challenges, ensuring the successful completion of projects, tasks, and overall team performance.We thrive in an in-office setting, where we work closely together.
Our office is at the heart of everything we do, it's not just where we work, it's where our product comes to life.Key ResponsibilitiesLead, mentor, and motivate the IT Team to achieve efficient outcomesProvide technical guidance and support to the IT Team and assist with removing technical roadblocksProviding telephone and customer-facing IT supportManaging support requests in the IT service desk ticketing systemTesting and deploy updates to software, servers, and hardwareSkills you will bring to the roleExperience in a role delivering IT services and team,



ideally in a medium to large business environment.High level of diverse IT skills, knowledge and experienceStrong methodical approach to problem solvingAbility to positively influence others to achieve results that are in the best interest of the organisation.Outstanding verbal and written communication skills.Experience supporting hybrid identity and on-premises Active Directory integrationWorking knowledge of Microsoft 365 security, compliance, and endpoint managementExperience configuring and troubleshooting switching and routing in a multi-site environmentWhy you'll love working with us:Great team culture and supportive environmentTraining and development opportunitiesSalary dependent on experiencePrime CBD location, close to public transport & the vibrant Riverbank precinctDiscounted CBD car parking when on shiftSupplied and laundered uniform at no cost20% discount off Food & Beverage at Home Ground Restaurant & Bar when workingState government superannuation and salary sacrifice opportunitiesVolunteer opportunities with our community partnersAnnual AVM Conference and Awards to communicate, celebrate and rewardPre-employment requirements: Appointment to this role is subject to the satisfactory completion of a pre-employment medical assessment and a National Police Check.Position Description - PD - IT Technical Services Lead - May 25.pdf (150 kB)Adelaide Venue Management is an Equal Prospect Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
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📌 It Technical Services Lead (Adelaide)
🏢 Adelaide Convention Centre
📍 Adelaide