Ai Driven Contact Center Quality & Improvement Lead Sydney

11 Sep

Qantas Airways

Sydney

11 Sep

Qantas Airways

Sydney

Qantas Airways in Sydney, NSW, seeks an AI-Driven Quality & Improvement Manager for Contact Centres based at Mascot Head Office. You will lead the CC&R; quality assurance program, using data and AI to identify risks, trends and prospects across multi-channel customer interactions.

The role drives continuous improvement, partners with operational leaders to deliver customer-focused outcomes, and influences decisions to enhance quality and performance.
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📌 Ai Driven Contact Center Quality & Improvement Lead Sydney
🏢 Qantas Airways
📍 Sydney

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Ai Driven Contact Center Quality & Improvement Lead Sydney

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Truck Driver Wanted (Burpengary)

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Carpenter (Adelaide)

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Early Childhood Teacher (Wagga Wagga)

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