IHG is seeking a Reservations skilled to handle multi-channel inquiries, tailor guest stays and spot upsell opportunities.
You'll work with hotel teams to ensure a seamless guest journey.Responsibilities include managing reservations, processing changes, recognising loyalty members, and achieving revenue targets while maintaining accuracy and privacy.
Experience with Opera or similar systems is preferred, and a hospitality background is desirable.
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📌 Guest Experience & Reservations Specialist (Victoria)
🏢 Ihg
📍 Victoria