We're passionate about putting customers first.
By staying focused on what matters most to them, we strengthen relationships and spark innovation as we strive to be the most customer centric company in Australia and New Zealand.As a NAB Graduate in Personal Banking, you'll gain hands‐on experience in a supportive and collaborative environment within your chosen stream.
You'll work on real projects, receive structured training and mentoring, complete meaningful work, and build strong connections with leaders and specialists across NAB.You'll also gain exposure to how NAB supports millions of everyday customers, helping to shape simpler, more intuitive banking experiences across digital, branch and broker channels.About Personal BankingPersonal Banking supports more than 5 million customers, helping Australians manage their money and work towards their goals.
Every day, we deliver millions of customer interactions through our digital platforms, branches, contact centres and broker networks.The way customers want to bank is changing, and we're evolving with them.
Our teams are focused on creating effortless digital experiences, supported by solid products, smart processes and a commitment to outstanding service.What you'll do in Personal BankingThroughout the graduate program, you'll work across teams that drive change, innovation and customer outcomes.




You'll have opportunities to:Contribute to transformation initiatives that support strategic growth and performanceHelp develop strategies that improve and digitise the customer experienceWork with product teams to analyse customer needs and market trendsSupport the development of customer propositions and servicesHelp protect customers and colleagues by strengthening and automating controlsSupport communication and engagement initiativesUse data and analysis to identify opportunities and insightsConduct research to build market and competitor understandingCollaborate with teams across NAB to deliver customer‐focused outcomesEngage with customers and support the delivery of outstanding service at every interactionLocationsGraduate roles in Personal Banking are primarily based in Melbourne and Sydney.Program Start DateThe **** NAB Graduate Program commences in February ****.A diverse and inclusive workplace works better for everyoneWe know our people make us who we are.
At NAB,we've built a culture of inclusion, equity and respect, where everyone feels valued for being their authentic self.
We work closely with our Employee Resource Groups to ensure all colleagues' backgrounds and identities are understood, respected and celebrated.For details on the graduate recruitment process, and accessibility, please visitGraduate careers application process and eligibility - NABTo discuss adjustment requirements, please contact the NAB Early Careers team (include stream reference) or visit our Careers page through the link above for other contact options.EligibilityTo be eligible to apply, you must:Be an Australian or New Zealand citizenship or be an Australian Permanent Resident at the time of applying.Have completed an undergraduate or postgraduate degree in the past three years *****, **** or ****) or be due to complete it by the commencement of the program.
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📌 Personal Banking Graduate Program (Feb 2028) (Victoria)
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📍 Victoria