Senior Support Engineer: Incident Resolution & Escalations (Victoria)

10 Sep

Ingram Micro

Victoria

10 Sep

Ingram Micro

Victoria

Ingram Micro Inc. in Australia is seeking a Principal Support Engineer to drive rapid resolution of complex customer issues and lead high-severity escalations.
You will troubleshoot with Datadog, API tools, and distribute log tracing, collaborating with Engineering, Product, and vendors.The role requires 10+ years in technical support engineering, strong communication with enterprise customers, and a focus on MTTR and SLA governance.
Hybrid work workplace offered with global exposure.
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📌 Senior Support Engineer: Incident Resolution & Escalations (Victoria)
🏢 Ingram Micro
📍 Victoria

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Senior Support Engineer: Incident Resolution & Escalations (Victoria)

Senior Support Engineer: Incident Resolution & Escalations (Victoria)

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Truck Driver Wanted (Burpengary)

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Storeperson (Sydney)

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Carpenter (Adelaide)

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Early Childhood Teacher (Wagga Wagga)

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