The Opportunity
You will be responsible for the end-to-end success of assigned digital initiatives and complex products.
We are looking for a logical, systematic thinker who can navigate the ambiguity of large-scale digital projects, translate high-level business features into technical excellence, and drive collaboration across cross-functional teams.
Organisational Structure
As a Business Analyst, you will operate as a high-impact individual contributor at the heart of our cross-functional ecosystem.
Reporting directly to the Delivery Manager, you will serve as a vital bridge between our technical teams and business operations.
This permanent full-time position is based from our Byron Bay HeadQuarters or Varsity Lakes Gold Coast office (with a minimum 1 day a week in our Byron Office for team collaboration).
A Day in the Life
Lead high-impact workshops and interviews, using advanced business process modelling to design solutions that meet long-term business goals
Take full accountability for prioritising and maintaining the sprint backlog, balancing complex stakeholder needs with technical constraints.
Build strong, trust-based relationships across Marketing, IT, and Product teams to drive alignment.
Lead User Acceptance Testing (UAT) and develop user guides and communications to assist end-users for go-live.
Develop project plans and contribute to status meetings and business readiness refinement.
Act as the primary "voice" between design, tech, and the business, inspiring alignment and building high-trust relationships with internal teams like Marketing, IT, and Operations
To be a Front Running Candidate




Minimum 5+ years experience as a Business Analyst, specifically within the digital space and Agile projects.
Solid logical thinker with the ability to bridge business needs and technical constraints quickly.
Experience with CMS platforms (Salesforce preferred) is highly regarded.
Proven expertise in backlog management, user story creation, UAT coordination, and end-to-end delivery management.
Exceptional communication skills with a track record of building trust across cross-functional teams (e.g., Marketing, IT, Operations).
Highly organised, comfortable managing multiple tasks, and proactive in driving work forward amidst ambiguity.
The successful candidate will be required to undergo a Qantas background check
Why TripADeal?
Competitivesalary package, training & career progression
Fun,casual work environmentwhere shoes are optional
Flexiblework hours
Regular social get togethers
Additional Paid Leaveat selected Length Of Service milestone achievements
Staff traveldiscounts on air travel, accommodation and holidays
$600 per calendar year for reimbursement towardshealth and wellness activities
Novated leasingand salary packaging available
Employee Assistance Program
Savings and discountson groceries, shopping, entertainment, and more
Volunteer leaveas part of giving back to the local community to give back to the local community
Generousparental leavesupportprogram with paid superannuation during paid & unpaid parental leave
Be part of a company that is one of a kind in its culture, spirit and passion.Join a proud & growing team that offers quality, hassle free & affordable travel experiences.
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📌 Business Analyst (Byron Bay)
🏢 TripADeal
📍 Byron Bay