Full-time Gaming Supervisor/Duty Manager
Join the team at Mulgrave Country Club, **** Community Club of the year!
We are seeking an experienced, proactive, and enthusiasticGaming Supervisor/Duty Managerto play a key role in leading our operations and ensuring an outstanding customer experience.
Duties include
Supervision and co-ordination of all gaming staff, including ongoing training and mentoring
Ensuring high customer service standards at all times
Ensure all cash room accounting/recording procedures are adhered to at all times
Ensure all cash room accounting/recording procedures are adhered to at all times, as well as all compliance standards
Motivate and achieve high standards with your team
Be hands on, hardworking and enthusiastic
To be successful in this role you will
Mustbe flexible and available to work a day, night, weekend and public holiday shifts as required, on a rotating roster
Demonstrate strong leadership skills, with the ability to effectively coach, mentor, and develop team members through ongoing guidance, training, and support
Passionate about delivering exceptional and memorable customer service.
Excellent communication and interpersonal skills
At least 1 year of relevant experience as a Gaming Supervisor/Duty Manager, or similar role
Current Gaming Industry Employee licence
Current Responsible Service of Gaming licence (Modules 1 and 2 minimum)
Current Responsible Service of Alcohol licence




Current DoFoodSafely - VIC certification
Experience in Ebet/Vault preferrable but not essential as training will be provided
What we offer
Mulgrave Country Club is a vibrant, well-established, community-focused Club, offering a rewarding place to work.
We offer genuine career development opportunities, and employee advantages that reflect our STAR values.
Join a team that values its team members and strives for excellence in everything we do.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How much notice are you required to give your current employer?
Do you hold a current Responsible Conduct of Gambling (RCG) certificate?
Are you available to work on a rotating roster?
Do you hold a current Food Safety certificate?
What's your expected hourly rate?
Do you hold a current Responsible Service of Alcohol (RSA) certificate?
Established in ****, Mulgrave Country Club has evolved from a community hub into a licensed club, offering exceptional sports, hospitality, and recreational services.
For more details, please visit our website.
Established in ****, Mulgrave Country Club has evolved from a community hub into a licensed club, offering exceptional sports, hospitality, and recreational services.
For more details, please visit our website.
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📌 Full-Time Gaming Supervisor/Duty Manager (Melbourne)
🏢 Mulgrave Country Club
📍 Melbourne