Glenelg BMW is looking for an experienced Service Advisor to join our growing Aftersales team.
You don't necessarily need BMW experience.
What we're looking for is someone who understands the automotive service environment, takes ownership of their customers and wants to be rewarded for solid performance.
What's in it for you?
This is a genuine opportunity to build a long-term career within BMW and Jowett Motor Group.
OTE up to $138,000
Competitive base salary + super
Monthly performance incentives
Quarterly customer satisfaction bonuses
BMW company vehicle or car allowance
Monday to Friday, no regular Saturday roster
BMW factory training and certification
Clear pathway into senior and leadership positions
Supportive Service Manager and workshop team
Modern premium dealership environment
Employee discounts and benefits across Jowett Motor Group
Paid parental leave
Ongoing professional development and training
Most importantly, you'll be joining a dealership where good performance is recognised and strong people are given the opportunity to progress.
The role
As a Service Advisor at Glenelg BMW, you'll take ownership of your customers from arrival through to vehicle handover.
You'll work closely with our technicians and workshop leadership team to make sure customers are kept informed, repairs are clearly explained and opportunities identified during the service process are followed through.
Your day will include:
Managing your own customer portfolio
Building strong relationships with customers
Providing proactive vehicle updates throughout the day
Explaining service, maintenance and repair recommendations
Identifying and converting additional repair opportunities
Working closely with technicians and workshop control
Preparing accurate repair orders and invoices
Managing customer concerns professionally




Delivering a premium handover experience
Contributing to department sales, gross profit and customer satisfaction targets
Who we're looking for
You may already be a Senior Service Advisor, or you may be a strong Service Advisor ready for your next step.
A minimum of 3 years' proven automotive Service Advisor experience within a franchised dealership environment is essential.
Ideally, you'll also have:
A strong understanding of dealership service operations
Excellent customer communication skills
Confidence discussing repair recommendations and costs
A track record of achieving sales or service targets
Strong organisation and follow-up habits
The ability to manage a busy workload without losing sight of the customer
A positive, accountable and team-focused attitude
Experience with BMW or another prestige brand is advantageous, but it is not essential.
If you're currently working with another automotive brand and believe you're ready to step into the premium market, we encourage you to apply.
Why Glenelg BMW?
Glenelg BMW is part ofJowett Motor Group, representing brands including BMW, MINI, Motorrad, Audi, Honda, Geely, Chery & JMG Used Cars.
We're continuing to grow our Aftersales operation in Adelaide, and we're looking for people who want to grow with us.
This role would particularly suit an advisor who is ambitious, enjoys being rewarded for performance and wants to develop into a future senior or management position.
Interested?
If you're an experienced Service Advisor considering your next move, we'd like to have a confidential conversation.
Apply now and join the Glenelg BMW Aftersales team.
Diversity & inclusion
We welcome applications from people of all backgrounds, ages, genders and cultures.
Pre-employment check
All employees must successfully complete a National Police Check prior to commencement.

📌 Senior Service Advisor – Glenelg Bmw (Full-Time / Ote $138K) (Adelaide)
🏢 Jowett Motor Group
📍 Adelaide