As a Service Advisor, you will be the face of our Chelsea Heights dealership, working directly with our valued customers, delivering premium service. Your key responsibilities will include:
Assessing customer's needs, recommending appropriate services and securing bookings
Co-ordinating service appointments, managing workshop schedules and arranging parts and sublet services
Communicating with technicians and customers to ensure on time delivery and a seamless customer service experience
Handling customer inquiries and resolving any concerns with professionalism and efficiency
Invoicing and closing out repair orders in a timely manner

Our customers are our top priority, and you will be instrumental in delivering the quality service and support they deserve.

Preferred skills and experience:

As a customer service professional, you are:
An outstanding communicator




Detail-oriented and highly organised with a talent for multi-tasking
A excellent problems solver, thriving under pressure
A team player who values collaboration and positivity
Experienced in the operations of a busy dealership and workshop
Highly computer literate and a quick learner - MYOB experience preferred
Solid attention to detail and administration skills.
Previous exposure to data entry, high volume invoicing and/or general admin.
Excellent communication skills, and ability to work well within a team, and solo.
Organised and able to flourish in a quick-paced workplace.
Willingness to commit to the company long-term.
Previous exposure to mechanical services but not essential.

📌 Service Advisor Chelsea Heights
🏢 ADE Turf Equipment
📍 Chelsea Heights